Resources

An A-Z of techniques that you’ll learn on our courses – and that will quickly help you change your life!
Accessing Cues

(Same as Analogue Marking)

Agreement Frame

A linguistic pattern that enables you to elegantly disagree with someone whilst maintaining rapport. Fantastic for sales and negotiation. The key word to avoid is “but” as this negates the sentence that precedes it. Using the word “and” instead is much more powerful.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Analogue Marking

From the research of Professor Birtwhistle and Morabian, it has been demonstrated that only 7% of the meaning of our communication is carried in the words we use. The remaining 93% is carried in the physiology and voice tonality we use when we communicate, 55% in our physiology, and 38% in our voice tonality. Analogue marking is when someone marks out a particular word or phrase with something non verbal. This enables us to pick up incongruencies. For instance, someone says “yes” and marks the word by shaking their head “no”.

Anchoring

Based on the work of Ivan Pavlov, anchoring techniques enable us to set up powerful associations in the nervous system. Naturally occurring anchors would include the ‘our song’ phenomena, the smell of a particular perfume immediately bringing to mind the memory of a person along with the feelings you have towards them. We can use anchors deliberately to instantly call forth our most powerful positive emotions when we need them.
Books: Frogs Into Princes – Bandler and Grinder, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

“As-If” Frame

The As-If frame works by having a person acts as if they had already achieved their goal or already had their problem disappear.

Associated

When bringing a memory to mind, the memory would be said to be associated if you were looking through your own eyes, seeing what you saw, hearing what you heard, feeling what you felt. Being associated enables us to recall the emotions we felt at the time.

Attitude

An attitude is a collection of values and beliefs around a particular subject or area of life. NLP enables us to discover someone’s values and beliefs, and also to assist them in changing them if necessary. With these techniques it is possible to enable someone to change their attitude.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Auditory

Auditory is one of our senses and also one of the ways we represent things to ourselves internally. The auditory system is that of sounds.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Auditory Digital

Auditory Digital is one of the ways we can represent information to ourselves internally. We are using the Auditory Digital representational system when we talk to ourselves inside our head.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Beliefs

Beliefs are the conscious and unconscious rules we use to shape our world, and determine our behaviour and the results we create. Beliefs have the power to create or destroy. As Henry Ford once said, “Whether you believe you can or you can’t you’re absolutely right”. With NLP and Time Line Therapy® techniques we can remove disempowering beliefs like, “I can’t make the kind of money I want”, or “I can have a successful career and a fulfilling relationship”.

Books: The Secret Of Creating Your Future® – James, Beliefs Pathways to Health & Well Being – Dilts, Changing Belief Systems With NLP – Dilts

Courses: NLP Practitioner CertificationNLP Master Practitioner Certification

Calibration

Using analogue marking to calibrate the state and internal representations of a person. Once calibrated you can determine what someone is thinking and feeling from the person’s analogue markings.
Course: NLP Practitioner Certification

Cartesian Co-ordinates

Descarte postulated that he could prove a theorem by testing it in four quadrants. The quadrants are the theorem, the opposite of the theorem, the inverse of the theorem and the non-mirror image reverse of the theorem. He said that if the theorem is proved in all four quadrants then the theorem is true. We can use this concept with problems. Since no problem is actually true, it will not prove in all four quadrants. Once a client has the experience of it not proving in all quadrants they begin to have doubts about their problem or it totally disappears.
Book: Prime Concerns – James – Available from the office
Course: NLP Master Practitioner Certification

Cause & Effect

It seems to be a law of the universe that everything that happens has a cause. You do not just get things happening without there being a cause for it. When you think that something or someone other than you causes the things that happen in your life then you have no power to change. The key to empowering yourself is to put yourself at cause for the things that happen in your universe. It does not matter whether you really do cause everything that happens in your life; if you think you do, you will always have options, choices, and something to do to change what is happening.
Book: The Secret Of Creating Your Future® – James
Course: NLP Practitioner Certification

Chaining Anchors

An anchoring technique (see anchoring) that enables a person to get out of stuck states like procrastination, confusion, overwhelm, etc. and move to more useful states like motivation, understanding, competent etc.
Course: NLP Practitioner Certification

Change Personal History

A technique that enables someone to change something in their past that has a negative impact on them in the present. There is a traditional NLP technique using anchoring and you can also use Time Line Therapy® techniques.
Books: Frogs Into Princes – Bandler & Grinder, Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Chunking Up and Down

A set of questions that enable you to control the level of abstraction someone is using. For instance there are questions that enable you to get someone to give you the detail when they are giving you too broad a picture and also questions to enable you to get someone to give you the overall concepts if they are giving you too many details. Also vital in negotiation.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Circle of Excellence

An anchoring technique that enables you to create a powerful anchor that you can use to recall your most powerful positive feelings whenever you need them. For instance when you are about to go into an important meeting or interview, give a presentation, or ask that certain someone for a date!

Collapse Anchors

An anchoring technique that enables you to delete disempowering associations you have created in your neurology. Associations like “Whenever my boss looks at me in a certain way I feel bad” or “Whenever I think of cold calling I get scared”.
Books: Frogs Into Princes – Bandler and Grinder, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Conscious Mind

The mind you are thinking with now. You use your conscious mind for rationalising, making sense of things, and analysing things.
Content or Meaning Reframe
A conversational technique that enables you to change the meaning of disempowering beliefs or events.
For example: “My boss yelling at me means he doesn’t like me.”
Reframe: “The reason your boss yells at you is because he knows you can do better.”
Books: Unlimited Power – Tony Robbins, Reframing – Bandler & Grinder
Course: NLP Practitioner Certification

Context Reframe

A conversational technique that enables you to change the meaning of an event by shifting the context that someone is thinking of in relation to that event.. In NLP we say that all meaning is context dependent. For instance, when it is 75 degrees in London, we think it is a lovely day. If you had the same day on holiday in the Caribbean you would be disappointed. Milton Erickson used a brilliant context reframe with some parents who were complaining that their daughter was too headstrong. He reframed them by saying that they must feel so good in the knowledge that their daughter would be safe and know her own mind when it was time for her to leave home.
Books: Unlimited Power – Tony Robbins, Reframing – Bandler & Grinder
Course: NLP Practitioner Certification

Contrastive Analysis

A submodality’s technique that enables you to distinguish the different ways someone codes their thinking. For instance: for a moment think of someone you really like, get a picture of them and notice where that picture is located in your visual field (i.e. up and to the right or straight in front). Now clear the screen and do the same for someone you really dislike or like least. Are the two pictures located in different places? If they are, then you just used contrastive analysis to determine how you code like and dislike of people you know.
Book: Using Your Brain For A Change – Bandler
Course: NLP Practitioner Certification

Criteria

(Same as Values)
Book: Time Line Therapy® & The Basis Of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Cross Over Mirroring

A rapport technique where you mirror something in someone’s physiology with something different in your physiology. For instance, mirroring someone’s in and out breath with the rise and fall of your finger. Useful if you want to build rapport with someone whose breathing you didn’t want to match.
Course: NLP Practitioner Certification

Deletion

One of the means by which we filter incoming information. For instance you are probably not aware of the feelings of your right shoe on your right foot. Well, at least you were not until I mentioned it! Prior to that you deleted the information from your awareness.

Dissociated

When recalling a memory you would be dissociated if you saw yourself in the picture. i.e. not looking through your own eyes. This enables you to step out of unwanted feelings in a memory so reducing their effect on you.

Distortion

One of the means by which we filter incoming information. We distort the information making it into something it is not. For instance, when you hear a noise in the night and you totally believe it is a burglar, only to discover afterwards that it was your central heating system cooling down!

Embedded Command

A hypnosis technique where you analogically mark (see analogue marking) a portion of a sentence. The conscious mind is not aware of the marking but the unconscious mind takes it as a suggestion. For instance: ” Do you think you can understand this easily?”.
Books: Hypnosis – James, Trance-formations – Bandler & Grinder
Course: NLP Practitioner Certification

Ericksonian Hypnosis

The form of hypnosis developed by Dr Milton Erickson. Erickson used ambiguity to induce trance in a very indirect, permissive way.
Books: Hypnosis – James, Trance-formations – Bandler & Grinder
Courses: NLP Practitioner Certification

Eye Accessing Patterns

There is a direct correlation between how someone is thinking and where he or she moves their eyes. For instance, when someone looks up, they are seeing pictures in their mind’s eye. Knowing the eye patterns enables you to know how someone is thinking and therefore how best to communicate with them.
Book: Frogs Into Princes – Bandler & Grinder
Course: NLP Practitioner Certification

Generalisation

Generalisation is one of the means by which we filter incoming information. We use this filter to learn things and make the world around us a simpler place. For instance, you have formed generalisations for how doors work. That means that when you approach a door you know how it will work without having to work it out every time. That is useful. Some generalisations however are not useful. All of the “isms” on the planet are generalisations, like sexism, racism, ageism etc. Also you may create generalisations about yourself that are not useful, like ‘Whenever I do anything I never get what I want’. With filters like that running, how could you ever hope to notice success? Even if you were successful you would filter it out!

Gustatory

One of our five senses and the means by which we represent things to ourselves. Gustatory is taste. And yes, it can be an internal representation. Just for a moment imagine biting into a really juicy acidic lemon. Is your mouth watering? That is your internal representation of gustatory. The lemon is not really there.

Hypnosis

Hypnosis is the process of learning how to go into an altered state, sometimes called trance, and tap into those deep unconscious resources we all possess. Our belief is that all learning, behaviour, and change is unconscious. The application of hypnotic techniques to areas such as learning, coaching, and training can produce dramatic results. Also the role of the unconscious mind in the area of mind-body healing is only just being fully appreciated. Our hypnosis training dissolves the mystery surrounding this process, so you can realise that we all have incredible hypnotic abilities and can use trance every day to great effect.
Book: Hypnosis – James
Courses: NLP Practitioner CertificationNLP Master Practitioner Certification

Hypnotic Language Patterns

The Milton Model provides a series of linguistic patterns which, when used in speech, induces a level of trance in the listener. These language patterns can be used one-on-one and with groups. Hypnotic Language Patterns are artfully vague which causes the listener’s conscious mind, to become quickly overloaded and therefore enables you to communicate more directly with your listener’s unconscious mind. Since the unconscious mind is responsible for all learning, behaviour, and change, being able to communicate directly with someone’s unconscious mind enables you to take a quantum leap in your communication, and influence skills.
Books: Hypnosis – James, Trance-formations – Bandler & Grinder, Ultimate Selling power – Moine & Lloyd
Courses: NLP Practitioner CertificationNLP Master Practitioner Certification

Internal Representations

There are only six things you can do inside your head: see pictures, hear sounds, feel feelings, smell smells, taste tastes, and talk to yourself. Just stop now and go inside. Are you doing one or more of those things in your head right now? That is your internal representation.

Kinaesthetic

One of our representational systems. The kinaesthetic representational system is your feelings. Kinaesthetic Internal is your emotions and Kinaesthetic External is the sense of touch.

Leading

You establish rapport with someone by pacing them i.e. matching and mirroring that physiology, matching that voice tonality and the words they use. Once you have rapport, it is then possible to begin leading the person. This means you change your physiology and they follow you. By doing this, you can assist people in changing their state. An example in sales would be if you show up to meet a client and you find the client in a less than happy mood. You would not want to begin selling to them whilst they are in that state so you would use rapport-building techniques to assist them in moving into a more conducive state of body and mind.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Lead Representational System

The representational system the person uses first to access other information. For instance, if someone’s lead system was visual and you asked them to remember the sound of their mother’s voice, they would have to get a picture of their mother before they could access the sound of her voice.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Learning State

A state of body and mind which we teach at all of our training programmes. This state enables you to learn information most easily and also recall it when you want. Once learned this technique has enabled children to increase their school grades by one or two points in a term.
Book: Presenting Magically – James & Shephard
Course: NLP Practitioner Certification

Limiting Belief

Beliefs are the conscious and unconscious rules which we use to run our behaviour and shape our world. A limiting belief would be a rule we have that prevents us from getting what we want, limiting our choices, and options. For instance there are many limiting beliefs about money:
“Money doesn’t grow on trees”
“Money can’t buy you love”
“Money is the route to all evil” etc.
These beliefs could prevent someone from creating the kind of money and wealth they want in their life. There are NLP and Time Line Therapy® techniques that can enable people to change their beliefs and create change in their life.
Books: Time Line Therapy® and the Basis of Personality – James & Woodsmall, The Secret Of Creating Your Future® – James
Courses: NLP Practitioner Certification, NLP Master Practitioner Certification

Limiting Decision

A limiting decision is the conscious or unconscious decision that precedes the creation of a limiting belief. Before you had a particular belief you had to decide that it was true. In Time Line Therapy® there are techniques that enable people to undo the limiting decisions they have made in the past and therefore change the experiences they create in their life.
Books: Time Line Therapy® and the Basis of Personality – James & Woodsmall, The Secret Of Creating Your Future® – James
Courses: NLP Practitioner Certification, NLP Master Practitioner Certification

Logical Levels of Therapy

A conversational technique that enables you to scramble the strategy someone uses to produce a problem behaviour. Though the technique does not necessarily have the problem totally disappear it loosens the problem up so that any following NLP or Time Line Therapy® technique is much easier to use successfully.
Course: NLP Master Practitioner Certification

Mapping Across

A submodality technique that enables you to create change. Like changing a food you dislike to liking, changing beliefs, enhancing motivation etc.
Book: Using Your Brain For A Change – Bandler
Course: NLP Practitioner Certification

Matching

A technique for creating rapport. To create rapport, you match someone’s physiology. This means if someone crosses their arms, you cross your arms; If they raise their right arm you raise your right arm. This communicates to them unconsciously, “I’m like you, you can like me”, therefore creates rapport.
Books: Influencing With Integrity – Genie Z Laborde, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Meta Model

A set of questions that enable you to gather specific detailed information from a person. Learning the Meta Models will enable you to always know just the right question to ask to get the information you need.
Books: The Magic of NLP Demystified – Lewis & Pucelik, The Structure Of Magic Volume 1 – Bandler & Grinder
Course: NLP Practitioner Certification

Meta Model III

A linguistic technique that can be used conversationally. It consists of how to structure questions in a way that directs the client away from the problem and towards the solution.
Course: NLP Master Practitioner Certification

Metaphor

Metaphors communicate with the unconscious mind whilst keeping the conscious mind busy with the “story”. Metaphors can be used for enabling people to gain a deeper understanding of your point or even to assist people in making changes in their thinking at the unconscious level. Metaphors can be used one-to-one in therapy, coaching, management, or sales, and with groups in presentations.
Books: Frogs Into Princes – Bandler and Grinder, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Meta Programmes

Meta Programmes are one of the filters we use to delete, distort, and generalise incoming information. When you know someone’s Meta Programmes you can accurately predict how they will respond to information presented to them in a particular way, certain situations, and scenarios. Meta Programmes can be elicited conversationally in 8 minutes or less, and have tremendous use in sales, management, recruitment, team building, and relationships.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Milton Model

Hypnotic language patterns modelled from Milton Erickson. Using these language patterns enables you to induce trance conversationally one-on-one or with groups. The Milton Model enables you to communicate with someone’s unconscious mind whilst keeping their conscious mind busy. Because the language patterns are artfully vague they also cause the listener to go inside and fit what you are saying to their model of the world, therefore using Milton Model patterns increases rapport and unconscious acceptance of your message.
Books: Patterns of Milton H Erickson Volume 1 – Bandler & Grinder, Trance-formations -Bandler & Grinder, Hypnosis – James
Course: NLP Practitioner Certification

Mirroring

A technique for creating and increasing rapport. Since 55% of our communication is in our physiology we can communicate likeness to someone by mirroring their physiology. Mirroring means adopting the mirror image of someone’s physiology i.e. when someone raises their right arm you would raise your left arm.
Books: Influencing With Integrity – Genie Z Laborde, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Mismatching

Mismatching someone’s physiology would cause you to lose rapport with that person.

Modelling

Modelling was the process by which NLP was created. Bandler and Grinder modelled predominantly three models of excellence: Milton Erickson, Virginia Satir, and Fritz Perls. They modelled their physiology, thought patterns, and the way they structured their language. When Bandler and Grinder adopted the same physiology, thought patterns, and language as the models of excellence, they got the same results as the experts they had modelled. The output of the modelling projects was a collection of techniques which we now call NLP.
Book: Modelling With NLP – Dilts
Course: NLP Master Practitioner Certification

Neuro Linguistics

The concepts developed by Alfred Korzybski. Also known as General Semantics.

Neuro Linguistic Programming

Neuro Linguistic Programming is the art and science of creating human excellence. It uses pragmatic models to quantify how we process information, how we structure our thoughts, and how this affects our behaviour. Applying these models enables us to take control of our mental, emotional, and physical resources so we can begin to create our own destiny. NLP is even more than this: driven by the attitude of curiosity and the spirit of “Just Do It”, it drives people to unleash their true power and passion for living.

Neurological Levels

An excellent model developed by Robert Dilts that describes how human behaviour is created and how it relates to results.

New Orleans Flexibility Drill

The New Orleans Flexibility Drill is a collapse anchor technique that enables you to work with someone to delete negative feelings from specific situations, like “whenever my boss talks to me in a particular way I feel bad”, “Every time I get up to present I feel nervous”, “Whenever the phone rings I feel nervous”.
Course: NLP Practitioner Certification

Olfactory

One of our five senses and internal representations. Olfactory is smell.
Course: NLP Practitioner Certification

Outcomes

Outcomes is the term used to refer to goals in NLP. Outcomes are what you want to create.
Book: Time Line Therapy® & The Basis Of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Overlapping Representational Systems

Overlapping Representational systems is a technique to enable someone to move from their least preferred representational system to their most preferred one. For instance, if someone’s least preferred system was visual, this technique could enable them to become conscious of the pictures they make in their head.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Pacing

Pacing is a rapport technique where you are matching and mirroring someone’s physiology, matching their voice tonality, and the words they use. When you are doing the same thing as the other person you are pacing them.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Parts

The concept of parts suggests that, as we go through life, we may become fragmented at the unconscious level. When someone does this they experience internal conflict. They say things like, “On the one hand I want X, on the other I want Y”, or “A part of me wants X, a part of me wants Y”, or “I don’t know why I did that, its just not me”, or “I don’t know why I did it, I wasn’t myself”. Parts are the cause of incongruency in the individual.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Parts Integration

A very powerful NLP techniques that enables someone to reintegrate a part hence gain more congruency and put an end to internal conflict.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Pattern Interrupt

A basic but powerful NLP technique where you interrupt the pattern of behaviour that is causing the person a problem. Eventually the interruption will become part of the pattern and the person will no longer be able to run the problem pattern.
Book: Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Perceptual Positions

Perceptual positions is a useful technique for gaining new perspectives on problematic situations. There are three positions of perception; the first is associated viewing the event as if through your own eyes; the second is looking back at yourself from the perspective of the other person or persons involved in the event; the third is the perspective of a non involved observer.
Course: NLP Practitioner Certification

Phobia

A phobia is a fear, often the result of an early traumatic, highly associated experience. It is a severe unwanted response of fear regarding some person or event in the past. An unwanted negative response to which the client is highly associated and cannot function when experiencing the phobia. One time learnt.

Precision Model

A version of the Meta Model in which deletions are challenged before generalisations before distortions. This is the opposite of the Meta Model which reduces its effectiveness.
Preferred Representational System
The representational system a person uses most often, the one they find the easiest to use, and the one they rely on in times of stress.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Prime Concerns

We all have concerns in our life. A prime concern is one that spans all areas of your life. Quite often even though it affects all areas of the person’s life, they do not know what it is consciously. For instance, is there something within you that holds you back and prevents you from being who you want to be, doing what you want to do, or having what you want to have but you don’t know what it is? That could be a prime concern for you. If you were able to discover what it is and get rid of it, it would totally change your life, wouldn’t it?
Book: Prime Concerns – James – Available from the office
Course: NLP Master Practitioner Certification

Quantum Linguistics

Advanced language patterns that enable you to assist people in making profound change conversationally.
Course: NLP Master Practitioner Certification

Rapport

Rapport is the state you are in when you like and trust someone. Normally rapport takes some time after first meeting someone for you to get that feeling between you. There are techniques within NLP that can enable you to dramatically accelerate the rapport building process. In some cases the rapport appears to be created almost instantaneously. These techniques work both face-to-face and over the telephone.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Reframing

Reframing is a conversational technique that enables you to change a person’s perspective on a problematic situation or event. Reframing works because all meaning is context dependent. As in if we take the behaviour that is causing the problem and put it into a completely different context, the meaning of the behaviour changes. Likewise, there are always meanings to a problem behaviour that the person has not realised which’ if they were to realise them would change their perspective on the problem, event, or situation.
Book: Reframing – Bandler & Grinder
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Representational Systems

The representational systems are the six modalities of thinking that you can run in your neurology. They are visual, auditory, kinaesthetic, olfactory, gustatory, and auditory digital (self-talk).
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Resource Anchor

A resource anchor is an anchor that has been created with a number of resourceful states stacked on top of one another. This means that you can create an anchor for yourself (or someone else) that when fired would have you feel powerful, safe, motivated, loved etc. all at the same time. This gives you a tremendous resource to use whenever you want to feel at your best.
Book: Frogs Into Princes – Bandler & Grinder
Course: NLP Practitioner Certification

Satir Categories

Five archetypical postures that evoke a predictable response from the person or audience receiving them. Satir categories are excellent to use in presentation and training.
Books: The Magic of NLP Demystified – Lewis & Pucelik, Presenting Magically – James & Shephard

Sleight of Mouth Patterns

A set of elegant reframes that can be used to reframe beliefs or objections conversationally. Excellent for using in therapy, coaching, sales, and negotiation.
Book: Sleight Of Mouth Patterns – Dilts
Course: NLP Master Practitioner Certification

SMART Goals

A quick way of making sure that your goals are well formed. SMART stands for:
S – Specific and Simple
M – Measurable and Meaningful to you
A – Achievable and As if now
R – Realistic and Responsible
T – Timed and Towards what you want
Book: The Secret Of Creating Your Future® – James
Course: NLP Practitioner Certification

Stacking Anchors

A stacked anchor is an anchor that has been created with a number of resourceful states stacked on top of one another. This means that you can create an anchor for yourself (or someone else) that, when fired, would have you (or the person) feel powerful, safe, motivated, loved etc. all at the same time. This gives you a tremendous resource to use whenever you want to feel at your best.
Book: Frogs Into Princes – Bandler & Grinder
Course: NLP Practitioner Certification

State

State is the way you feel emotionally from moment to moment.
Book: Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

State Management

When using NLP, you can learn to manage and control your own state so that you can always be in the best state for you to create the results you want from the situation you are in.
Book: Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Strategy

All of our behaviour is created by unconscious strategies or programmes that we run in our neurology. A strategy is a particular order and sequence of internal representations that leads to a particular outcome. We have strategies for motivation, decisions, waking up, going to sleep, attraction, recognising attraction, feeling loved, and everything else we do.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Strategy Elicitation

The NLP technique for eliciting a person’s strategy for a particular behaviour. This can be done overtly or covertly. This is very useful in sales, coaching, and therapy.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Strategy Installation

NLP techniques for installing a new strategy or changing an existing strategy. These techniques would be used when a client did not have a strategy for doing a particular behaviour or if someone had a strategy that did not get the desired result. Useful in the context of coaching and therapy.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Strategy Utilisation

Once a strategy has been elicited, it is possible to utilise it to get a desired result. For instance, in sales, you can utilise a potential client’s decision strategy to assist them in being decisive when you close them. In management, you could use a member of staff’s motivation strategy to assist them in becoming motivated about required tasks.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Submodalities

You have 6 modalities of Internal Representation: Visual, Auditory, Kinaesthetic, Olfactory, Gustatory, and Auditory Digital (Self-Talk). Submodalities are the finer distinctions of the modalities. For instance, examples of submodalities for the Visual modality would be size, distance, location, movie/still, colour/black & white, etc.

Time Line Therapy®

A collection of techniques developed by Dr Tad James. Time Line Therapy® techniques enable you to very quickly and easily release negative emotions from events in the past, delete limiting decisions, and literally put goals into your future in such a way that they happen just the way you want them to.
Books: The Secret Of Creating Your Future® – James, Time Line Therapy® and the Basis of Personality – James & Woodsmall
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Trance

A trance is an altered state of consciousness compared to your regular waking state. Trance states are naturally occurring states that we are going in and out of all day, every day. When you are driving your car and miss your exit off the motorway, you are in a trance. When you watch TV and someone says something to you and you do not hear them, you are in a trance. The closest state to hypnosis is the state you are in just before you fall asleep at night and just before you wake up in the morning.
Book: Hypnosis – James
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Trance Induction

A method for assisting someone in entering into a trance.
Book: Hypnosis – James
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Unconscious Mind

Your unconscious mind is everything you are not thinking about, right now! Think about that! Your unconscious mind does three main things for you: It looks after all of your learning, your behaviour, and also behaviour change. Your unconscious mind is also the domain of your emotions and intuitions.

Values

One of the filters we use to delete, distort and generalise incoming information. Our values provide us with upfront motivation and after the fact, evaluation. They also determine how we spend our time. Values are the things that are most important to us in life. We have values for everything from personal relationships to our car. Our values are mostly unconscious and most of the values we have now were in place by the time we were 10 years old! Values can be used in sales, management, culture change, and relationships. NLP also has techniques to assist someone in changing their values if they are not supporting the person in achieving their goals.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Visual

One of our internal representational systems. When you see pictures in your mind you are using your visual representational system.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Well Formed Outcomes

A series of questions, the answers to which enable someone to make sure their goals or outcomes are well formed. When your goals are well formed the chances of you achieving the goal are dramatically increased.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

A
Accessing Cues

(Same as Analogue Marking)

Agreement Frame

A linguistic pattern that enables you to elegantly disagree with someone whilst maintaining rapport. Fantastic for sales and negotiation. The key word to avoid is “but” as this negates the sentence that precedes it. Using the word “and” instead is much more powerful.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Analogue Marking

From the research of Professor Birtwhistle and Morabian, it has been demonstrated that only 7% of the meaning of our communication is carried in the words we use. The remaining 93% is carried in the physiology and voice tonality we use when we communicate, 55% in our physiology, and 38% in our voice tonality. Analogue marking is when someone marks out a particular word or phrase with something non verbal. This enables us to pick up incongruencies. For instance, someone says “yes” and marks the word by shaking their head “no”.

Anchoring

Based on the work of Ivan Pavlov, anchoring techniques enable us to set up powerful associations in the nervous system. Naturally occurring anchors would include the ‘our song’ phenomena, the smell of a particular perfume immediately bringing to mind the memory of a person along with the feelings you have towards them. We can use anchors deliberately to instantly call forth our most powerful positive emotions when we need them.
Books: Frogs Into Princes – Bandler and Grinder, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

“As-If” Frame

The As-If frame works by having a person acts as if they had already achieved their goal or already had their problem disappear.

Associated

When bringing a memory to mind, the memory would be said to be associated if you were looking through your own eyes, seeing what you saw, hearing what you heard, feeling what you felt. Being associated enables us to recall the emotions we felt at the time.

Attitude

An attitude is a collection of values and beliefs around a particular subject or area of life. NLP enables us to discover someone’s values and beliefs, and also to assist them in changing them if necessary. With these techniques it is possible to enable someone to change their attitude.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Auditory

Auditory is one of our senses and also one of the ways we represent things to ourselves internally. The auditory system is that of sounds.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Auditory Digital

Auditory Digital is one of the ways we can represent information to ourselves internally. We are using the Auditory Digital representational system when we talk to ourselves inside our head.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

B
Beliefs

Beliefs are the conscious and unconscious rules we use to shape our world, and determine our behaviour and the results we create. Beliefs have the power to create or destroy. As Henry Ford once said, “Whether you believe you can or you can’t you’re absolutely right”. With NLP and Time Line Therapy® techniques we can remove disempowering beliefs like, “I can’t make the kind of money I want”, or “I can have a successful career and a fulfilling relationship”.

Books: The Secret Of Creating Your Future® – James, Beliefs Pathways to Health & Well Being – Dilts, Changing Belief Systems With NLP – Dilts

Courses: NLP Practitioner CertificationNLP Master Practitioner Certification

C
Calibration

Using analogue marking to calibrate the state and internal representations of a person. Once calibrated you can determine what someone is thinking and feeling from the person’s analogue markings.
Course: NLP Practitioner Certification

Cartesian Co-ordinates

Descarte postulated that he could prove a theorem by testing it in four quadrants. The quadrants are the theorem, the opposite of the theorem, the inverse of the theorem and the non-mirror image reverse of the theorem. He said that if the theorem is proved in all four quadrants then the theorem is true. We can use this concept with problems. Since no problem is actually true, it will not prove in all four quadrants. Once a client has the experience of it not proving in all quadrants they begin to have doubts about their problem or it totally disappears.
Book: Prime Concerns – James – Available from the office
Course: NLP Master Practitioner Certification

Cause & Effect

It seems to be a law of the universe that everything that happens has a cause. You do not just get things happening without there being a cause for it. When you think that something or someone other than you causes the things that happen in your life then you have no power to change. The key to empowering yourself is to put yourself at cause for the things that happen in your universe. It does not matter whether you really do cause everything that happens in your life; if you think you do, you will always have options, choices, and something to do to change what is happening.
Book: The Secret Of Creating Your Future® – James
Course: NLP Practitioner Certification

Chaining Anchors

An anchoring technique (see anchoring) that enables a person to get out of stuck states like procrastination, confusion, overwhelm, etc. and move to more useful states like motivation, understanding, competent etc.
Course: NLP Practitioner Certification

Change Personal History

A technique that enables someone to change something in their past that has a negative impact on them in the present. There is a traditional NLP technique using anchoring and you can also use Time Line Therapy® techniques.
Books: Frogs Into Princes – Bandler & Grinder, Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Chunking Up and Down

A set of questions that enable you to control the level of abstraction someone is using. For instance there are questions that enable you to get someone to give you the detail when they are giving you too broad a picture and also questions to enable you to get someone to give you the overall concepts if they are giving you too many details. Also vital in negotiation.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Circle of Excellence

An anchoring technique that enables you to create a powerful anchor that you can use to recall your most powerful positive feelings whenever you need them. For instance when you are about to go into an important meeting or interview, give a presentation, or ask that certain someone for a date!

Collapse Anchors

An anchoring technique that enables you to delete disempowering associations you have created in your neurology. Associations like “Whenever my boss looks at me in a certain way I feel bad” or “Whenever I think of cold calling I get scared”.
Books: Frogs Into Princes – Bandler and Grinder, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Conscious Mind

The mind you are thinking with now. You use your conscious mind for rationalising, making sense of things, and analysing things.
Content or Meaning Reframe
A conversational technique that enables you to change the meaning of disempowering beliefs or events.
For example: “My boss yelling at me means he doesn’t like me.”
Reframe: “The reason your boss yells at you is because he knows you can do better.”
Books: Unlimited Power – Tony Robbins, Reframing – Bandler & Grinder
Course: NLP Practitioner Certification

Context Reframe

A conversational technique that enables you to change the meaning of an event by shifting the context that someone is thinking of in relation to that event.. In NLP we say that all meaning is context dependent. For instance, when it is 75 degrees in London, we think it is a lovely day. If you had the same day on holiday in the Caribbean you would be disappointed. Milton Erickson used a brilliant context reframe with some parents who were complaining that their daughter was too headstrong. He reframed them by saying that they must feel so good in the knowledge that their daughter would be safe and know her own mind when it was time for her to leave home.
Books: Unlimited Power – Tony Robbins, Reframing – Bandler & Grinder
Course: NLP Practitioner Certification

Contrastive Analysis

A submodality’s technique that enables you to distinguish the different ways someone codes their thinking. For instance: for a moment think of someone you really like, get a picture of them and notice where that picture is located in your visual field (i.e. up and to the right or straight in front). Now clear the screen and do the same for someone you really dislike or like least. Are the two pictures located in different places? If they are, then you just used contrastive analysis to determine how you code like and dislike of people you know.
Book: Using Your Brain For A Change – Bandler
Course: NLP Practitioner Certification

Criteria

(Same as Values)
Book: Time Line Therapy® & The Basis Of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Cross Over Mirroring

A rapport technique where you mirror something in someone’s physiology with something different in your physiology. For instance, mirroring someone’s in and out breath with the rise and fall of your finger. Useful if you want to build rapport with someone whose breathing you didn’t want to match.
Course: NLP Practitioner Certification

D
Deletion

One of the means by which we filter incoming information. For instance you are probably not aware of the feelings of your right shoe on your right foot. Well, at least you were not until I mentioned it! Prior to that you deleted the information from your awareness.

Dissociated

When recalling a memory you would be dissociated if you saw yourself in the picture. i.e. not looking through your own eyes. This enables you to step out of unwanted feelings in a memory so reducing their effect on you.

Distortion

One of the means by which we filter incoming information. We distort the information making it into something it is not. For instance, when you hear a noise in the night and you totally believe it is a burglar, only to discover afterwards that it was your central heating system cooling down!

E
Embedded Command

A hypnosis technique where you analogically mark (see analogue marking) a portion of a sentence. The conscious mind is not aware of the marking but the unconscious mind takes it as a suggestion. For instance: ” Do you think you can understand this easily?”.
Books: Hypnosis – James, Trance-formations – Bandler & Grinder
Course: NLP Practitioner Certification

Ericksonian Hypnosis

The form of hypnosis developed by Dr Milton Erickson. Erickson used ambiguity to induce trance in a very indirect, permissive way.
Books: Hypnosis – James, Trance-formations – Bandler & Grinder
Courses: NLP Practitioner Certification

Eye Accessing Patterns

There is a direct correlation between how someone is thinking and where he or she moves their eyes. For instance, when someone looks up, they are seeing pictures in their mind’s eye. Knowing the eye patterns enables you to know how someone is thinking and therefore how best to communicate with them.
Book: Frogs Into Princes – Bandler & Grinder
Course: NLP Practitioner Certification

G
Generalisation

Generalisation is one of the means by which we filter incoming information. We use this filter to learn things and make the world around us a simpler place. For instance, you have formed generalisations for how doors work. That means that when you approach a door you know how it will work without having to work it out every time. That is useful. Some generalisations however are not useful. All of the “isms” on the planet are generalisations, like sexism, racism, ageism etc. Also you may create generalisations about yourself that are not useful, like ‘Whenever I do anything I never get what I want’. With filters like that running, how could you ever hope to notice success? Even if you were successful you would filter it out!

Gustatory

One of our five senses and the means by which we represent things to ourselves. Gustatory is taste. And yes, it can be an internal representation. Just for a moment imagine biting into a really juicy acidic lemon. Is your mouth watering? That is your internal representation of gustatory. The lemon is not really there.

H
Hypnosis

Hypnosis is the process of learning how to go into an altered state, sometimes called trance, and tap into those deep unconscious resources we all possess. Our belief is that all learning, behaviour, and change is unconscious. The application of hypnotic techniques to areas such as learning, coaching, and training can produce dramatic results. Also the role of the unconscious mind in the area of mind-body healing is only just being fully appreciated. Our hypnosis training dissolves the mystery surrounding this process, so you can realise that we all have incredible hypnotic abilities and can use trance every day to great effect.
Book: Hypnosis – James
Courses: NLP Practitioner CertificationNLP Master Practitioner Certification

Hypnotic Language Patterns

The Milton Model provides a series of linguistic patterns which, when used in speech, induces a level of trance in the listener. These language patterns can be used one-on-one and with groups. Hypnotic Language Patterns are artfully vague which causes the listener’s conscious mind, to become quickly overloaded and therefore enables you to communicate more directly with your listener’s unconscious mind. Since the unconscious mind is responsible for all learning, behaviour, and change, being able to communicate directly with someone’s unconscious mind enables you to take a quantum leap in your communication, and influence skills.
Books: Hypnosis – James, Trance-formations – Bandler & Grinder, Ultimate Selling power – Moine & Lloyd
Courses: NLP Practitioner CertificationNLP Master Practitioner Certification

I
Internal Representations

There are only six things you can do inside your head: see pictures, hear sounds, feel feelings, smell smells, taste tastes, and talk to yourself. Just stop now and go inside. Are you doing one or more of those things in your head right now? That is your internal representation.

K
Kinaesthetic

One of our representational systems. The kinaesthetic representational system is your feelings. Kinaesthetic Internal is your emotions and Kinaesthetic External is the sense of touch.

L
Leading

You establish rapport with someone by pacing them i.e. matching and mirroring that physiology, matching that voice tonality and the words they use. Once you have rapport, it is then possible to begin leading the person. This means you change your physiology and they follow you. By doing this, you can assist people in changing their state. An example in sales would be if you show up to meet a client and you find the client in a less than happy mood. You would not want to begin selling to them whilst they are in that state so you would use rapport-building techniques to assist them in moving into a more conducive state of body and mind.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Lead Representational System

The representational system the person uses first to access other information. For instance, if someone’s lead system was visual and you asked them to remember the sound of their mother’s voice, they would have to get a picture of their mother before they could access the sound of her voice.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Learning State

A state of body and mind which we teach at all of our training programmes. This state enables you to learn information most easily and also recall it when you want. Once learned this technique has enabled children to increase their school grades by one or two points in a term.
Book: Presenting Magically – James & Shephard
Course: NLP Practitioner Certification

Limiting Belief

Beliefs are the conscious and unconscious rules which we use to run our behaviour and shape our world. A limiting belief would be a rule we have that prevents us from getting what we want, limiting our choices, and options. For instance there are many limiting beliefs about money:
“Money doesn’t grow on trees”
“Money can’t buy you love”
“Money is the route to all evil” etc.
These beliefs could prevent someone from creating the kind of money and wealth they want in their life. There are NLP and Time Line Therapy® techniques that can enable people to change their beliefs and create change in their life.
Books: Time Line Therapy® and the Basis of Personality – James & Woodsmall, The Secret Of Creating Your Future® – James
Courses: NLP Practitioner Certification, NLP Master Practitioner Certification

Limiting Decision

A limiting decision is the conscious or unconscious decision that precedes the creation of a limiting belief. Before you had a particular belief you had to decide that it was true. In Time Line Therapy® there are techniques that enable people to undo the limiting decisions they have made in the past and therefore change the experiences they create in their life.
Books: Time Line Therapy® and the Basis of Personality – James & Woodsmall, The Secret Of Creating Your Future® – James
Courses: NLP Practitioner Certification, NLP Master Practitioner Certification

Logical Levels of Therapy

A conversational technique that enables you to scramble the strategy someone uses to produce a problem behaviour. Though the technique does not necessarily have the problem totally disappear it loosens the problem up so that any following NLP or Time Line Therapy® technique is much easier to use successfully.
Course: NLP Master Practitioner Certification

M
Mapping Across

A submodality technique that enables you to create change. Like changing a food you dislike to liking, changing beliefs, enhancing motivation etc.
Book: Using Your Brain For A Change – Bandler
Course: NLP Practitioner Certification

Matching

A technique for creating rapport. To create rapport, you match someone’s physiology. This means if someone crosses their arms, you cross your arms; If they raise their right arm you raise your right arm. This communicates to them unconsciously, “I’m like you, you can like me”, therefore creates rapport.
Books: Influencing With Integrity – Genie Z Laborde, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Meta Model

A set of questions that enable you to gather specific detailed information from a person. Learning the Meta Models will enable you to always know just the right question to ask to get the information you need.
Books: The Magic of NLP Demystified – Lewis & Pucelik, The Structure Of Magic Volume 1 – Bandler & Grinder
Course: NLP Practitioner Certification

Meta Model III

A linguistic technique that can be used conversationally. It consists of how to structure questions in a way that directs the client away from the problem and towards the solution.
Course: NLP Master Practitioner Certification

Metaphor

Metaphors communicate with the unconscious mind whilst keeping the conscious mind busy with the “story”. Metaphors can be used for enabling people to gain a deeper understanding of your point or even to assist people in making changes in their thinking at the unconscious level. Metaphors can be used one-to-one in therapy, coaching, management, or sales, and with groups in presentations.
Books: Frogs Into Princes – Bandler and Grinder, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Meta Programmes

Meta Programmes are one of the filters we use to delete, distort, and generalise incoming information. When you know someone’s Meta Programmes you can accurately predict how they will respond to information presented to them in a particular way, certain situations, and scenarios. Meta Programmes can be elicited conversationally in 8 minutes or less, and have tremendous use in sales, management, recruitment, team building, and relationships.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Milton Model

Hypnotic language patterns modelled from Milton Erickson. Using these language patterns enables you to induce trance conversationally one-on-one or with groups. The Milton Model enables you to communicate with someone’s unconscious mind whilst keeping their conscious mind busy. Because the language patterns are artfully vague they also cause the listener to go inside and fit what you are saying to their model of the world, therefore using Milton Model patterns increases rapport and unconscious acceptance of your message.
Books: Patterns of Milton H Erickson Volume 1 – Bandler & Grinder, Trance-formations -Bandler & Grinder, Hypnosis – James
Course: NLP Practitioner Certification

Mirroring

A technique for creating and increasing rapport. Since 55% of our communication is in our physiology we can communicate likeness to someone by mirroring their physiology. Mirroring means adopting the mirror image of someone’s physiology i.e. when someone raises their right arm you would raise your left arm.
Books: Influencing With Integrity – Genie Z Laborde, Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Mismatching

Mismatching someone’s physiology would cause you to lose rapport with that person.

Modelling

Modelling was the process by which NLP was created. Bandler and Grinder modelled predominantly three models of excellence: Milton Erickson, Virginia Satir, and Fritz Perls. They modelled their physiology, thought patterns, and the way they structured their language. When Bandler and Grinder adopted the same physiology, thought patterns, and language as the models of excellence, they got the same results as the experts they had modelled. The output of the modelling projects was a collection of techniques which we now call NLP.
Book: Modelling With NLP – Dilts
Course: NLP Master Practitioner Certification

N
Neuro Linguistics

The concepts developed by Alfred Korzybski. Also known as General Semantics.

Neuro Linguistic Programming

Neuro Linguistic Programming is the art and science of creating human excellence. It uses pragmatic models to quantify how we process information, how we structure our thoughts, and how this affects our behaviour. Applying these models enables us to take control of our mental, emotional, and physical resources so we can begin to create our own destiny. NLP is even more than this: driven by the attitude of curiosity and the spirit of “Just Do It”, it drives people to unleash their true power and passion for living.

Neurological Levels

An excellent model developed by Robert Dilts that describes how human behaviour is created and how it relates to results.

New Orleans Flexibility Drill

The New Orleans Flexibility Drill is a collapse anchor technique that enables you to work with someone to delete negative feelings from specific situations, like “whenever my boss talks to me in a particular way I feel bad”, “Every time I get up to present I feel nervous”, “Whenever the phone rings I feel nervous”.
Course: NLP Practitioner Certification

O
Olfactory

One of our five senses and internal representations. Olfactory is smell.
Course: NLP Practitioner Certification

Outcomes

Outcomes is the term used to refer to goals in NLP. Outcomes are what you want to create.
Book: Time Line Therapy® & The Basis Of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Overlapping Representational Systems

Overlapping Representational systems is a technique to enable someone to move from their least preferred representational system to their most preferred one. For instance, if someone’s least preferred system was visual, this technique could enable them to become conscious of the pictures they make in their head.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

P
Pacing

Pacing is a rapport technique where you are matching and mirroring someone’s physiology, matching their voice tonality, and the words they use. When you are doing the same thing as the other person you are pacing them.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Parts

The concept of parts suggests that, as we go through life, we may become fragmented at the unconscious level. When someone does this they experience internal conflict. They say things like, “On the one hand I want X, on the other I want Y”, or “A part of me wants X, a part of me wants Y”, or “I don’t know why I did that, its just not me”, or “I don’t know why I did it, I wasn’t myself”. Parts are the cause of incongruency in the individual.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Parts Integration

A very powerful NLP techniques that enables someone to reintegrate a part hence gain more congruency and put an end to internal conflict.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

Pattern Interrupt

A basic but powerful NLP technique where you interrupt the pattern of behaviour that is causing the person a problem. Eventually the interruption will become part of the pattern and the person will no longer be able to run the problem pattern.
Book: Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Perceptual Positions

Perceptual positions is a useful technique for gaining new perspectives on problematic situations. There are three positions of perception; the first is associated viewing the event as if through your own eyes; the second is looking back at yourself from the perspective of the other person or persons involved in the event; the third is the perspective of a non involved observer.
Course: NLP Practitioner Certification

Phobia

A phobia is a fear, often the result of an early traumatic, highly associated experience. It is a severe unwanted response of fear regarding some person or event in the past. An unwanted negative response to which the client is highly associated and cannot function when experiencing the phobia. One time learnt.

Precision Model

A version of the Meta Model in which deletions are challenged before generalisations before distortions. This is the opposite of the Meta Model which reduces its effectiveness.
Preferred Representational System
The representational system a person uses most often, the one they find the easiest to use, and the one they rely on in times of stress.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Prime Concerns

We all have concerns in our life. A prime concern is one that spans all areas of your life. Quite often even though it affects all areas of the person’s life, they do not know what it is consciously. For instance, is there something within you that holds you back and prevents you from being who you want to be, doing what you want to do, or having what you want to have but you don’t know what it is? That could be a prime concern for you. If you were able to discover what it is and get rid of it, it would totally change your life, wouldn’t it?
Book: Prime Concerns – James – Available from the office
Course: NLP Master Practitioner Certification

Q
Quantum Linguistics

Advanced language patterns that enable you to assist people in making profound change conversationally.
Course: NLP Master Practitioner Certification

R
Rapport

Rapport is the state you are in when you like and trust someone. Normally rapport takes some time after first meeting someone for you to get that feeling between you. There are techniques within NLP that can enable you to dramatically accelerate the rapport building process. In some cases the rapport appears to be created almost instantaneously. These techniques work both face-to-face and over the telephone.
Book: Influencing With Integrity – Genie Z Laborde
Course: NLP Practitioner Certification

Reframing

Reframing is a conversational technique that enables you to change a person’s perspective on a problematic situation or event. Reframing works because all meaning is context dependent. As in if we take the behaviour that is causing the problem and put it into a completely different context, the meaning of the behaviour changes. Likewise, there are always meanings to a problem behaviour that the person has not realised which’ if they were to realise them would change their perspective on the problem, event, or situation.
Book: Reframing – Bandler & Grinder
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Representational Systems

The representational systems are the six modalities of thinking that you can run in your neurology. They are visual, auditory, kinaesthetic, olfactory, gustatory, and auditory digital (self-talk).
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

Resource Anchor

A resource anchor is an anchor that has been created with a number of resourceful states stacked on top of one another. This means that you can create an anchor for yourself (or someone else) that when fired would have you feel powerful, safe, motivated, loved etc. all at the same time. This gives you a tremendous resource to use whenever you want to feel at your best.
Book: Frogs Into Princes – Bandler & Grinder
Course: NLP Practitioner Certification

S
Satir Categories

Five archetypical postures that evoke a predictable response from the person or audience receiving them. Satir categories are excellent to use in presentation and training.
Books: The Magic of NLP Demystified – Lewis & Pucelik, Presenting Magically – James & Shephard

Sleight of Mouth Patterns

A set of elegant reframes that can be used to reframe beliefs or objections conversationally. Excellent for using in therapy, coaching, sales, and negotiation.
Book: Sleight Of Mouth Patterns – Dilts
Course: NLP Master Practitioner Certification

SMART Goals

A quick way of making sure that your goals are well formed. SMART stands for:
S – Specific and Simple
M – Measurable and Meaningful to you
A – Achievable and As if now
R – Realistic and Responsible
T – Timed and Towards what you want
Book: The Secret Of Creating Your Future® – James
Course: NLP Practitioner Certification

Stacking Anchors

A stacked anchor is an anchor that has been created with a number of resourceful states stacked on top of one another. This means that you can create an anchor for yourself (or someone else) that, when fired, would have you (or the person) feel powerful, safe, motivated, loved etc. all at the same time. This gives you a tremendous resource to use whenever you want to feel at your best.
Book: Frogs Into Princes – Bandler & Grinder
Course: NLP Practitioner Certification

State

State is the way you feel emotionally from moment to moment.
Book: Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

State Management

When using NLP, you can learn to manage and control your own state so that you can always be in the best state for you to create the results you want from the situation you are in.
Book: Unlimited Power – Tony Robbins
Course: NLP Practitioner Certification

Strategy

All of our behaviour is created by unconscious strategies or programmes that we run in our neurology. A strategy is a particular order and sequence of internal representations that leads to a particular outcome. We have strategies for motivation, decisions, waking up, going to sleep, attraction, recognising attraction, feeling loved, and everything else we do.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Strategy Elicitation

The NLP technique for eliciting a person’s strategy for a particular behaviour. This can be done overtly or covertly. This is very useful in sales, coaching, and therapy.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Strategy Installation

NLP techniques for installing a new strategy or changing an existing strategy. These techniques would be used when a client did not have a strategy for doing a particular behaviour or if someone had a strategy that did not get the desired result. Useful in the context of coaching and therapy.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Strategy Utilisation

Once a strategy has been elicited, it is possible to utilise it to get a desired result. For instance, in sales, you can utilise a potential client’s decision strategy to assist them in being decisive when you close them. In management, you could use a member of staff’s motivation strategy to assist them in becoming motivated about required tasks.
Books: Unlimited Power – Tony Robbins, NLP Volume 1 – Bandler, Grinder, Delozier, Dilts et al
Course: NLP Practitioner Certification

Submodalities

You have 6 modalities of Internal Representation: Visual, Auditory, Kinaesthetic, Olfactory, Gustatory, and Auditory Digital (Self-Talk). Submodalities are the finer distinctions of the modalities. For instance, examples of submodalities for the Visual modality would be size, distance, location, movie/still, colour/black & white, etc.

T
Time Line Therapy®

A collection of techniques developed by Dr Tad James. Time Line Therapy® techniques enable you to very quickly and easily release negative emotions from events in the past, delete limiting decisions, and literally put goals into your future in such a way that they happen just the way you want them to.
Books: The Secret Of Creating Your Future® – James, Time Line Therapy® and the Basis of Personality – James & Woodsmall
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Trance

A trance is an altered state of consciousness compared to your regular waking state. Trance states are naturally occurring states that we are going in and out of all day, every day. When you are driving your car and miss your exit off the motorway, you are in a trance. When you watch TV and someone says something to you and you do not hear them, you are in a trance. The closest state to hypnosis is the state you are in just before you fall asleep at night and just before you wake up in the morning.
Book: Hypnosis – James
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

Trance Induction

A method for assisting someone in entering into a trance.
Book: Hypnosis – James
Courses: NLP Practitioner Certification , NLP Master Practitioner Certification

U
Unconscious Mind

Your unconscious mind is everything you are not thinking about, right now! Think about that! Your unconscious mind does three main things for you: It looks after all of your learning, your behaviour, and also behaviour change. Your unconscious mind is also the domain of your emotions and intuitions.

V
Values

One of the filters we use to delete, distort and generalise incoming information. Our values provide us with upfront motivation and after the fact, evaluation. They also determine how we spend our time. Values are the things that are most important to us in life. We have values for everything from personal relationships to our car. Our values are mostly unconscious and most of the values we have now were in place by the time we were 10 years old! Values can be used in sales, management, culture change, and relationships. NLP also has techniques to assist someone in changing their values if they are not supporting the person in achieving their goals.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Master Practitioner Certification

Visual

One of our internal representational systems. When you see pictures in your mind you are using your visual representational system.
Book: The Magic of NLP Demystified – Lewis & Pucelik
Course: NLP Practitioner Certification

W
Well Formed Outcomes

A series of questions, the answers to which enable someone to make sure their goals or outcomes are well formed. When your goals are well formed the chances of you achieving the goal are dramatically increased.
Book: Time Line Therapy® and the Basis of Personality – James & Woodsmall
Course: NLP Practitioner Certification

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